Tag

sentimentanalysis

Browsing

Now, we continue what we started in (The Unconventional Guide to Call Center Performance Analysis using AI – Part 1), and implement a really cool step, which is sentiment analysis. Sentiment analysis Sentiment analysis is among the most exciting problems in the field on NLP (Natural Language Processing). It consists of identification of a text attitude towards a topic, positively or negatively, and returning a score between some maximum negative and maximum positive (e.g., 0…

Do you think adding AI to your application is difficult and requires you to know alot? We disagree! Join this 5 Email series to learn how to create a machine solution without machine learning knowledge!
Holler Box